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Frequently Asked Questions

Get clear answers to frequently asked questions about our property photography and video services. Learn about pricing, equipment, delivery times, preparation tips, and more.

  • How much do you charge for your services, and what does the price include?
    The cost of our services is adjusted based on the specific characteristics and scope of the project, with a minimum price of $250 per photo or video session. Key factors include: • Property size: Number of areas or spaces to cover. • Type of service: Whether it is for *real estate sales or **vacation rentals. • Location: Distance from Uvita de Osa. • Desired lighting: Whether the client prefers photos with daylight, sunset, or nighttime lighting. For videos, we offer two types: Walkthrough video: A single-shot video ideal for properties. Storytelling video: Suitable for business or service promotions, featuring interviews and visual narratives. *The real estate sales service focuses on highlighting the property’s value features. **The vacation rental service emphasizes the experience and details, including a larger number of photos than the real estate service.
  • How long does a photo session for a property take?
    Like the price, the session duration varies depending on the project’s size and characteristics. On average, a daytime session, including a video tour, takes between 3 and 4 hours. Nighttime sessions, on the other hand, are shorter due to the limited window of suitable lighting conditions and usually last about 1.5 hours.
  • What kind of equipment do you use for property photography?
    We use high-end Canon cameras and lenses, along with state-of-the-art DJI drones. All our equipment is carefully selected to deliver optimal results in high-quality architectural photography. We also utilize DJI stabilizers and specialized accessories from various manufacturers.
  • How many photos are included in the service?
    At ConeCat, we offer a comprehensive service without a specific photo limit. We provide a wide selection of images for clients to choose from based on their needs. While the final number depends on the property size, we always aim to deliver the maximum number and quality of photos possible to enhance value for our clients.
  • How long will it take to edit and deliver the photos?
    We are committed to delivering photos and single-shot video tours within a maximum of 7 days. For storytelling videos, delivery times may vary as they involve a collaborative creative process with the client, introducing several variables.
  • Can you capture both daytime and nighttime photos?
    Yes, we specialize in high-impact nighttime photography. With our understanding of light dynamics during sunsets and careful planning, we can create high-quality images even in low-light conditions. We utilize various artificial light sources in gardens, pools, rooms, and exterior areas of the properties to achieve impressive results.
  • What should I prepare before the photo session?
    Preparation Checklist for Property Owners Before the Photo Session General Cleaning: Ensure all areas are clean and organized, including surfaces, floors, and windows. Depersonalization: Remove personal items like family photos and keepsakes to help buyers imagine living in the space. Space Organization: Rearrange furniture and accessories to create a natural flow and maximize the room's spaciousness. Lighting: Ensure all lights are working and consider opening curtains and blinds to maximize natural light. Curb Appeal: Prepare the garden and outdoor areas. Trim the grass, clean the entrance, and arrange patio furniture. Attractive Decor: Add decorative touches, like cushions, fresh flowers, or fruits in the kitchen, to bring spaces to life. Pet Control: If possible, consider taking pets elsewhere during the session or ensure they are not in the photos. Visible Accessories: Make sure all accessories (appliances, kitchen utensils, furniture) are clean and in good condition. Specific Area Preparation: Kitchen: Clean countertops and remove unnecessary appliances. Bathrooms: Organize hygiene products and towels. Bedrooms: Make the beds and organize closets. Property Access: Ensure the photographer has easy access to all areas, including garages, basements, or attics. Space Information: Have any relevant property information ready, such as room dimensions or special features that might assist the photographer.
  • Do you include retouching or editing in the photos?
    Yes, all our photos include specialized retouching and color editing in our distinctive style. We focus on preserving the property’s original colors, avoiding artificial filters. Our goal is to keep the coloring as realistic as possible without exaggerations or modifications that alter the space’s essence.
  • Do you have a portfolio of previous work?
    Yes, you can explore our gallery on our website, where you’ll find representative examples of our work. For a more extensive and diverse portfolio, we invite you to visit our social media pages on Instagram and Facebook, where we share a wide variety of our photographs.
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